Terms of Service
Effective date: April 23, 2026 Last updated: May 6, 2026
These Terms of Service (“Terms”) govern your access to and use of Moving On, a mobile and web application that helps two people inventory, negotiate, and settle shared belongings. The service is operated by It’s a Dog! Software, LLC, a Texas limited liability company (“Moving On,” “we,” “us,” or “our”).
By creating an account or using Moving On, you agree to these Terms. If you do not agree, do not use the service.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use Moving On. By using the service, you represent that you meet these requirements.
2. Your Account
- You are responsible for keeping your sign-in email address secure. Because we use magic-link authentication, anyone with access to your inbox can sign in to your account.
- You agree to provide accurate information when creating an account and to keep it current.
- You are responsible for all activity that occurs under your account.
- You may not share your account or allow another person to use it on your behalf.
3. The Service
Moving On lets two people create a shared session, add items (manually or via AI-assisted photo scanning), negotiate who keeps what, and generate a settlement report summarizing the outcome.
We may update, modify, or discontinue features at any time. We will use reasonable effort to notify you of material changes, but we are not obligated to maintain any particular feature indefinitely.
4. Your Content
You retain ownership of the content you submit to Moving On, including item names, descriptions, values, labels, photos, and proposals (“Your Content”). By submitting Your Content, you grant Moving On a limited, worldwide, royalty-free license to store, process, display, and transmit Your Content solely to operate and provide the service to you and the other participant in your session.
You represent that you have the right to submit Your Content and that it does not infringe the rights of any third party.
5. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any applicable law or regulation.
- Upload content that is illegal, defamatory, harassing, hateful, sexually explicit, or that depicts minors in any sexual or exploitative manner.
- Use the service to impersonate another person or misrepresent your affiliation with any person or entity.
- Attempt to access, probe, or reverse-engineer the service, its infrastructure, or other users’ data.
- Interfere with or disrupt the service, including by submitting malware, scraping at scale, or sending automated traffic.
- Resell, sublicense, or commercially exploit the service without our express written permission.
We may suspend or terminate accounts that violate these rules.
6. AI Features and Limitations
Moving On uses third-party AI (currently Anthropic’s Claude Vision API) to identify items in photos you upload. AI-generated output, including item names, categories, and estimated values, is provided for convenience only and may be inaccurate. You are responsible for reviewing and correcting AI-generated content before relying on it.
Estimated values shown in the app are not appraisals and should not be treated as such.
7. Settlement Reports Are Not Legal Documents
Moving On generates a settlement report based on the proposals you and the other participant agree to in the app. This report is not a legally binding contract, and it does not constitute legal, financial, or tax advice. For legally enforceable agreements concerning the division of property — including in the context of divorce, separation, or dissolution of a shared household — you should consult a qualified attorney licensed in your jurisdiction.
The footer of every settlement report contains a similar disclaimer.
8. Purchases and Payments
Moving On offers a free tier (limited to 10 items per session) and a one-time premium upgrade that unlocks unlimited items, PDF export, and shareable report links. One premium purchase unlocks features for both participants in the session.
Apple App Store
Premium purchases made in the iOS app are processed by Apple through the App Store. Your purchase is subject to Apple’s Terms of Service and Privacy Policy, in addition to these Terms.
Refunds
Refunds for App Store purchases are administered solely by Apple. To request a refund, use Apple’s Report a Problem page. We cannot issue refunds for App Store purchases directly.
Other payment processors
We may offer premium features on platforms other than iOS (for example, the web or Android) through additional payment processors (for example, Stripe). If you purchase through another processor, additional terms and refund policies specific to that processor will apply and will be made available at the point of sale.
Tax
Prices shown in the service may exclude applicable taxes. You are responsible for any taxes owed on your purchase, which may be collected by Apple or another processor on our behalf.
9. Privacy
Our Privacy Policy describes how we collect, use, and share your information. By using Moving On, you consent to the practices described there.
10. Termination
You may stop using Moving On at any time. You may request deletion of your account by emailing support@movingonapp.com from the email address on your account. We will delete your account and associated data within 30 days, except where we are required to retain information by law.
We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms or if we are required to do so by law.
Sections that by their nature should survive termination will survive, including Sections 4 (Your Content, as to license for retained data), 7 (Settlement Reports Are Not Legal Documents), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 15 (Governing Law).
11. Disclaimers
The service is provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that the service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy of AI-generated content, estimated values, or any other content shown in the service.
12. Limitation of Liability
To the fullest extent permitted by law, in no event will Moving On, its officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, loss of goodwill, or personal injury, arising out of or related to your use of the service, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising out of or related to these Terms or your use of the service will not exceed the greater of (a) the amount you paid to Moving On in the twelve (12) months preceding the event giving rise to the claim, or (b) twenty U.S. dollars ($20).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In those cases, our liability is limited to the fullest extent permitted by applicable law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Moving On and its officers, employees, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third party’s rights.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top. If changes are material, we will provide additional notice (for example, an in-app banner or email to the address on your account). Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
15. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the service will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts.
If you are a consumer residing outside of the United States, nothing in this section deprives you of the protection of any mandatory consumer-protection laws of your country of residence.
16. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Moving On regarding the service.
- Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect.
- No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Relationship of parties. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Moving On.
17. Contact
Questions about these Terms? Email support@movingonapp.com.